Shipping policy
Shipping Policy for The Grid Labs
Order Processing:
- Orders are typically processed within 1-3 business days after they are placed.
- You'll receive an email notification once your order has shipped, which will include tracking information if available.
- Please note that processing times may vary during peak seasons or holidays.
Shipping Times:
- Delivery times vary based on your location and the shipping method.
- Estimated delivery times are typically between 7-30 business days.
- Please note that these are estimates and are not guaranteed delivery dates, as they are from overseas.
- Shipping times may vary due to customs processing and any other factors out of our control.
Shipping Costs:
- Shipping costs are calculated at checkout and vary based on your order weight and destination.
- We may offer free shipping on orders over a certain threshold, which will be clearly stated during checkout and on our website.
Tracking Information:
- Once your order has been shipped, you will receive an email with tracking information, if available.
- Please allow up to 48 hours for tracking information to become available.
- You can also track your order on our website, using the provided tracking number.
International Shipping:
- We ship to most countries worldwide.
- Customers are responsible for any customs duties, taxes, or fees associated with the shipment.
- Delivery times may vary depending on your country's customs policies.
Additional Information:
- The Grid Labs is not responsible for any delays in delivery caused by shipping carriers or customs.
- If your order has not arrived within the estimated time frame, please contact us so we can assist you.
- In the event of lost or damaged packages, please contact us immediately so we can resolve the issue.
- We will not ship to any PO Boxes